The Impact of Authentic Leadership toward Employee Performance through Work Engagement and Organizational Citizenship Behavior as Mediating Variable
Journal of Economics, Management and Trade,
Page 25-39
DOI:
10.9734/jemt/2023/v29i11072
Abstract
Aims: This study aims to determine the influence of authentic leadership style on employee performance through work engagement and citizenship behavior of employees as mediation. It examines the relationship between authentic leadership, work engagement, organizational citizenship behavior, and employee performance by creating a new model for the relationship between those variables and finding out whether the authentic leadership style applied in the work environment of Bank Pembangunan Daerah of West Kalimantan as a whole.
Study Design: Explanatory Research.
Place and Duration of Study: We conduct this research from July 2022 to December 2022 at PT. Bank Pembangunan Daerah of West Kalimantan (Bank Kalbar). We start by finding phenomena and problems, surveying the object related to the problems, making conceptual frameworks, interviews, and distributing questionnaires.
Methodology: The form of research used is quantitative research. The method of collecting the data is by using a questionnaire which is responded to by 263 respondents with a targeted sampling technique. Using the structural equation model (SEM) on the AMOS 24 tool.
Results: The results of this study indicate that authentic leadership has a positive and significant influence on employee performance, work engagement, and employee citizenship behavior. In addition, work engagement and citizen behavior play a mediating role that shows a positive and significant influence on employee performance.
Conclusion: This study found that authentic leadership implemented within the scope of work in Bank Kalbar affects employee performance. Authentic leadership, owned by the leader, has the power to influence the performance of employees at Bank Kalbar. The level of work engagement and organizational citizenship behavior owned by Bank Kalbar employees strengthens the influence of authentic leadership on employee performance. However, not all leaders have a highly authentic leadership style.
Keywords:
- Authentic leader
- employee performance
- organizational citizenship behavior
- work engagement
How to Cite
Fadhilah, I. A., Heriyadi, ., Daud, I., Shalahuddin, A., & Fahruna, Y. (2023). The Impact of Authentic Leadership toward Employee Performance through Work Engagement and Organizational Citizenship Behavior as Mediating Variable. Journal of Economics, Management and Trade, 29(1), 25-39. https://doi.org/10.9734/jemt/2023/v29i11072
References
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Agarwal S. Leadership style and performance of employees. International Research Journal of Business Studies. 2020;13(1):1-14.
Jain S, Daipuria P. Dynamics of servant leadership, authentic leadership And mindfulness. Managerial: Journal of Management and Information Systems; 20(1):21-31.
Aboramadan M, Alolayyan MN, Turkmenoglu MA, Cicek B, Farao C. Linking authentic leadership and management capability to public hospital performance: The role of work engagement. International Journal of Organizational Analysis. 2021;29(5):1350-1370.
Nair BP, Prasad T, Nair SK. Role of leader and followers' well-being, engagement and the moderating role of psychological capital. International Journal of Productivity and Performance Management; 2021.
Amegayibor GK. Leadership styles and employees' performance: A case of family-owned manufacturing company, Cape Coast. International Journal of Financial, Accounting, and Management. 2021;3(2):149-164.
Ali Z, Sabir S, Mehreen A. Predicting engagement and performance through firm’s internal factors: Evidence from textile sector. Journal of Advances in Management Research; 2019.
Kissi E, Asare OA, Agyekum K, Agyemang DY, Labaran M. Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees’ performance in the Ghanaian construction industry. International Journal of Productivity and Performance Management. 2019;68(7):1235-1249.
Alzghoul A, Elrehail H, Emeagwali OL, AlShboul M. Knowledge management, workplace climate, creativity and performance: The role of authentic leadership. Journal of Workplace Learning. 2018;30(8):592-612.
Paredes SL, Salomón JO, Camino JR. Impact of authentic leadership on work engagement and organizational citizenship behavior: The meditating role of motivation for work. International Journal of Economics & Business Administration (IJEBA). 2021;9(3):3-31.
Nikolic G, Kvasic SG, Grbic L. The development of authentic leadership theory. PAR International Scientific and Professional Leadership Conference High Impact Leadership; 2022.
Joo BK, Lim DH, Kim S. Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment. Leadership & Organization Development Journal. 2016;37(8):1117-1134.
Moon TW, Hur WM, Choi YJ. How leaders’ perceived emotional labor leads to followers’ job performance: A serial mediation model. Journal of Service Theory and Practice; 2018.
Fard MH, Damavandi AA, Mahdilouytazehkandi A, Asharin M. Leadership and followers’ Organizational Citizenship Behaviour from the ISLAMIC Perspective (OCBIP). Journal of Islamic Marketing. 2020;12(6):1124-1144.
Liu Y, Fuller B, Hester K, Bennett RJ, Dickerson MS. Linking authentic leadership to subordinate behaviors. Leadership & Organization Development Journal. 2017;39(2).
Banks GC, McCauley KD, Gardner WL, Guler CE. A meta-analytic review of authentic and transformational leadership: A test for redundancy. The Leadership Quarterly. 2016;27(4):634-652.
Marinakou E, Nikolic B. Dimensions of authentic leadership in the Middle Eastern context: Are these leaders really authentic? 2nd Asia Pacific Conference on Advanced Research. 2016:134 - 143.
Pradhan RK, Jena LK. Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research. 2017;5(1):69-85.
Atatsi EA, Stoffers J, Kil A. Factors affecting employee performance: A systematic literature review. Journal of Advances in Management Research. 2019;16(3).
Silva D, Silva S. An analysis of major factors determining employee performance: With special reference to organizational environment; 2020.
Gupta M. Does work engagement mediate the perceived career support-and career adaptability-work performance relationship? Journal of Global Operations and Strategic Sourcing; 2019.
Grobelna A. Effects of individual and job characteristics on hotel contact employees’ work engagement and their performance outcomes: A case study from Poland. International Journal of Contemporary Hospitality Management. 2018;31(1):349-369.
Ocampo L, Acedillo V, Bacunador AM, Balo CC, Lagdameo YJ, Tupa NS. A historical review of the development of Organizational Citizenship Behavior (OCB) and its implications for the twenty-first century. Personnel Review. 2018;47(4):821-862.
Benuyenah V. Theorising an organisational citizenship behaviour model for managerial decision-making: From history to contemporary application. Management Research Review; 2021.
Caya O, Mosconi E. Citizen behaviors, enterprise social media and firm performance. Information Technology & People; 2022.
Lau PYY, McLean GN, Lien BYH, Hsu YC. Self-rated and peer-rated organizational citizenship behavior, affective commitment, and intention to leave in a Malaysian context. Personnel Review; 2016.
Núñez AR, Marquez E, Zayas M, López E. Relationship between organizational citizenship and commitment in Puerto Rico banks. International Journal of Sociology and Social Policy. 2020;40(7-8): 643-658.
Nasab AH, Afshari L. Authentic leadership and employee performance: Mediating role of organizational commitment. Leadership & Organization Development Journal. 2019;40(5):548-560.
Laraib A, Hashmi SH. An empirical study to examine the relation of authentic leadership on employee performance; moderating role of intrinsic motivation. International Journal of Business and Administrative Studies. 2018;4(4):137-145.
Oh J, Cho D, Lim DH. Authentic leadership and work engagement: the mediating effect of practicing core values. Leadership & Organization Development Journal. 2018;39(2):276-290.
Chaudhary R, Panda C. Authentic leadership and creativity: The intervening role of psychological meaningfulness, safety and work engagement. International Journal of Productivity and Performance Management. 2018;67(9):2071-2088.
Karam EP, Gardner WL, Gullifor DP, Tribble LL, Li M. Authentic leadership and high-performance human resource practices: Implications for work engagement. In Research in Personnel and Human Resources Management. Emerald Publishing Limited; 2017.
Ramalu SS, Janadari N. Authentic leadership and organizational citizenship behaviour: The role of psychological capital. International Journal of Productivity and Performance Management; 2020.
Meriläinen M, Kõiv K, Honkanen A. Bullying effects on performance and engagement among academics. Employee Relations: The International Journal. 2019;41(6).
Dhir S, Shukla A. Role of organizational image in employee engagement and performance. Benchmarking: An International Journal; 2019
Ribeiro N, Gomes D, Oliveira AR, Semedo ASD. The impact of the work-family conflict on employee engagement, performance, and turnover intention. International Journal of Organizational Analysis; 2021.
Maamari B, El Achi S, Yahiaoui D, Nakhle SF. The effect of coaching on employees as mediated by organisational citizenship behaviour: Case of Lebanon. EuroMed Journal of Business; 2021.
Dinka DD. Organizational citizenship behaviour and employees’ performance assessment: The case of Dire Dawa University. American Journal of Theoretical and Applied Business. 2018;4(1):15-26.
Yaakobi E, Weisberg J. Organizational citizenship behavior predicts quality, creativity, and efficiency performance: The roles of occupational and collective efficacies. Frontiers in Psychology. 2020;11:758.
Kundi YM, Sardar S, Badar K. Linking performance pressure to employee work engagement: The moderating role of emotional stability. Personnel Review. 2021;51(3):841-860.
Azanza G, Gorgievski M, Moriano J, Molero F. Influencing salespeople’s work outcomes through authentic leadership. Leadership & Organization Development Journal. 2018;39(7).
Kaya B, Karatepe OM. Does servant leadership better explain work engagement, career satisfaction and adaptive performance than authentic leadership? International Journal of Contemporary Hospitality Management. 2020;32(6):2075-2095.
Wei F, Li Y, Zhang Y, Liu S. The interactive effect of authentic leadership and leader competency on followers’ job performance: The mediating role of work engagement. Journal of Business Ethics. 2018;153(3):763-773.
Ribeiro N, Duarte AP, Filipe R. How authentic leadership promotes individual performance: Mediating role of organizational citizenship behavior and creativity. International Journal of Productivity and Performance Management. 2018;67(9):1585-1607.
Walumbwa FO, Avolio BJ, Gardner WL, Wernsing TS, Peterson SJ. Authentic leadership: Development and validation of a theory-based measure. Journal of Management. 2008;34(1):89-126.
Schaufeli WB, Salanova M, González-Romá V, Bakker AB. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies. 2002;3(1):71-92.
Konovsky MA, Organ DW. Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior. 1996;17(3):253-266.
WC B, Motowildo S. Expanding the criterion domain to include elements of contextual performance. In Schmitt N, Borman W, Personnel Selection in Organizations; 1993.
Hair Jr JF, Sarstedt M, Hopkins L, Kuppelwieser VG. Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review. 2014;26(2):106-121.
Shahid S, Muchiri MK. Positivity at the workplace: Conceptualising the relationships between authentic leadership, psychological capital, organisational virtuousness, thriving and job performance. International Journal of Organizational Analysis; 2018.
Zeb A, ur Rehman F, Imran M, Ali M, Almansoori RG. Authentic leadership traits, high-performance human resource practices and job performance in Pakistan. International Journal of Public Leadership. 2020;16(3):299-317.
Ilies R, Morgeson FP, Nahrgang JD. Authentic leadership and eudaemonic well-being: Understanding leader–follower outcomes. The leadership quarterly. 2005 Jun 1;16(3):373-94.
Towsen T, Stande MW, van der Vaart L. The relationship between authentic leadership, psychological empowerment, role clarity, and work engagement: Evidence from South Africa. Frontiers in Psychology. 2020;11:1973.
Zaabi MSASA, Ahmad KZ, Hossan C. Authentic leadership, work engagement and organizational citizenship behaviors in petroleum company. International Journal of Productivity and Performance Management. 2016;65(6):811-830.
Tore E, Cetin E. The mediating role of organizational culture in the effect of school managers' authentic leadership behaviors on teachers' organizational citizenship behavior. International Online Journal of Educational Sciences. 2022;14(2):279-295.
Kyei-Poku I, Yang YJ. Authentic leadership and citizenship behavior: A path through fairness and belongingness. International Journal of Organization Theory & Behavior; 2020.
Yongxing G, Hongfei D, Baoguo X, Lei M. Work engagement and job performance: The moderating role of perceived organizational support. Anales de Psicología/Annals of Psychology. 2017; 33(3):708-713.
Wang CH, Chen HT. Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights. 2020;3(4):415-429.
Aftab J, Sarwar H, Kiran A, Abid N, Ahmad SB. Do transformational leadership and work engagement matter for job performance in luxury hotels? Exploring the role of leaders' managerial skills. Journal of Hospitality and Tourism Insights; 2022.
Anwar MN, Khizar MA, Malik MA. Servant leadership and school performance: Mediating effect of teachers’ organizational citizenship behavior. The International Journal Research Publication’s. 2016;6(7):17-24.
He J, Zhang H, Morrison AM. The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: A sequential mediation model. International Journal of Contemporary Hospitality Management. 2019;31(6):2582-2598.
Tak JG, Roh TW. How can authentic leadership affect organizational citizenship behavior and job performance? The role of organizational climate as a mediator. The Journal of the Korea Contents Association. 2016;16(10):206-225.
Munir S, Yasin MA, Shabbir MS, Ali S, Tariq B, Chani MI, Abbas M. Mediating role of organizational citizenship behavior on authentic leadership and employee job performance: A study of higher educa-tional institutes in Pakistan. Dilemas Contemporáneos: Educación, Política y Valore, 6(Special); 2019.
Agarwal S. Leadership style and performance of employees. International Research Journal of Business Studies. 2020;13(1):1-14.
Jain S, Daipuria P. Dynamics of servant leadership, authentic leadership And mindfulness. Managerial: Journal of Management and Information Systems; 20(1):21-31.
Aboramadan M, Alolayyan MN, Turkmenoglu MA, Cicek B, Farao C. Linking authentic leadership and management capability to public hospital performance: The role of work engagement. International Journal of Organizational Analysis. 2021;29(5):1350-1370.
Nair BP, Prasad T, Nair SK. Role of leader and followers' well-being, engagement and the moderating role of psychological capital. International Journal of Productivity and Performance Management; 2021.
Amegayibor GK. Leadership styles and employees' performance: A case of family-owned manufacturing company, Cape Coast. International Journal of Financial, Accounting, and Management. 2021;3(2):149-164.
Ali Z, Sabir S, Mehreen A. Predicting engagement and performance through firm’s internal factors: Evidence from textile sector. Journal of Advances in Management Research; 2019.
Kissi E, Asare OA, Agyekum K, Agyemang DY, Labaran M. Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees’ performance in the Ghanaian construction industry. International Journal of Productivity and Performance Management. 2019;68(7):1235-1249.
Alzghoul A, Elrehail H, Emeagwali OL, AlShboul M. Knowledge management, workplace climate, creativity and performance: The role of authentic leadership. Journal of Workplace Learning. 2018;30(8):592-612.
Paredes SL, Salomón JO, Camino JR. Impact of authentic leadership on work engagement and organizational citizenship behavior: The meditating role of motivation for work. International Journal of Economics & Business Administration (IJEBA). 2021;9(3):3-31.
Nikolic G, Kvasic SG, Grbic L. The development of authentic leadership theory. PAR International Scientific and Professional Leadership Conference High Impact Leadership; 2022.
Joo BK, Lim DH, Kim S. Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment. Leadership & Organization Development Journal. 2016;37(8):1117-1134.
Moon TW, Hur WM, Choi YJ. How leaders’ perceived emotional labor leads to followers’ job performance: A serial mediation model. Journal of Service Theory and Practice; 2018.
Fard MH, Damavandi AA, Mahdilouytazehkandi A, Asharin M. Leadership and followers’ Organizational Citizenship Behaviour from the ISLAMIC Perspective (OCBIP). Journal of Islamic Marketing. 2020;12(6):1124-1144.
Liu Y, Fuller B, Hester K, Bennett RJ, Dickerson MS. Linking authentic leadership to subordinate behaviors. Leadership & Organization Development Journal. 2017;39(2).
Banks GC, McCauley KD, Gardner WL, Guler CE. A meta-analytic review of authentic and transformational leadership: A test for redundancy. The Leadership Quarterly. 2016;27(4):634-652.
Marinakou E, Nikolic B. Dimensions of authentic leadership in the Middle Eastern context: Are these leaders really authentic? 2nd Asia Pacific Conference on Advanced Research. 2016:134 - 143.
Pradhan RK, Jena LK. Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research. 2017;5(1):69-85.
Atatsi EA, Stoffers J, Kil A. Factors affecting employee performance: A systematic literature review. Journal of Advances in Management Research. 2019;16(3).
Silva D, Silva S. An analysis of major factors determining employee performance: With special reference to organizational environment; 2020.
Gupta M. Does work engagement mediate the perceived career support-and career adaptability-work performance relationship? Journal of Global Operations and Strategic Sourcing; 2019.
Grobelna A. Effects of individual and job characteristics on hotel contact employees’ work engagement and their performance outcomes: A case study from Poland. International Journal of Contemporary Hospitality Management. 2018;31(1):349-369.
Ocampo L, Acedillo V, Bacunador AM, Balo CC, Lagdameo YJ, Tupa NS. A historical review of the development of Organizational Citizenship Behavior (OCB) and its implications for the twenty-first century. Personnel Review. 2018;47(4):821-862.
Benuyenah V. Theorising an organisational citizenship behaviour model for managerial decision-making: From history to contemporary application. Management Research Review; 2021.
Caya O, Mosconi E. Citizen behaviors, enterprise social media and firm performance. Information Technology & People; 2022.
Lau PYY, McLean GN, Lien BYH, Hsu YC. Self-rated and peer-rated organizational citizenship behavior, affective commitment, and intention to leave in a Malaysian context. Personnel Review; 2016.
Núñez AR, Marquez E, Zayas M, López E. Relationship between organizational citizenship and commitment in Puerto Rico banks. International Journal of Sociology and Social Policy. 2020;40(7-8): 643-658.
Nasab AH, Afshari L. Authentic leadership and employee performance: Mediating role of organizational commitment. Leadership & Organization Development Journal. 2019;40(5):548-560.
Laraib A, Hashmi SH. An empirical study to examine the relation of authentic leadership on employee performance; moderating role of intrinsic motivation. International Journal of Business and Administrative Studies. 2018;4(4):137-145.
Oh J, Cho D, Lim DH. Authentic leadership and work engagement: the mediating effect of practicing core values. Leadership & Organization Development Journal. 2018;39(2):276-290.
Chaudhary R, Panda C. Authentic leadership and creativity: The intervening role of psychological meaningfulness, safety and work engagement. International Journal of Productivity and Performance Management. 2018;67(9):2071-2088.
Karam EP, Gardner WL, Gullifor DP, Tribble LL, Li M. Authentic leadership and high-performance human resource practices: Implications for work engagement. In Research in Personnel and Human Resources Management. Emerald Publishing Limited; 2017.
Ramalu SS, Janadari N. Authentic leadership and organizational citizenship behaviour: The role of psychological capital. International Journal of Productivity and Performance Management; 2020.
Meriläinen M, Kõiv K, Honkanen A. Bullying effects on performance and engagement among academics. Employee Relations: The International Journal. 2019;41(6).
Dhir S, Shukla A. Role of organizational image in employee engagement and performance. Benchmarking: An International Journal; 2019
Ribeiro N, Gomes D, Oliveira AR, Semedo ASD. The impact of the work-family conflict on employee engagement, performance, and turnover intention. International Journal of Organizational Analysis; 2021.
Maamari B, El Achi S, Yahiaoui D, Nakhle SF. The effect of coaching on employees as mediated by organisational citizenship behaviour: Case of Lebanon. EuroMed Journal of Business; 2021.
Dinka DD. Organizational citizenship behaviour and employees’ performance assessment: The case of Dire Dawa University. American Journal of Theoretical and Applied Business. 2018;4(1):15-26.
Yaakobi E, Weisberg J. Organizational citizenship behavior predicts quality, creativity, and efficiency performance: The roles of occupational and collective efficacies. Frontiers in Psychology. 2020;11:758.
Kundi YM, Sardar S, Badar K. Linking performance pressure to employee work engagement: The moderating role of emotional stability. Personnel Review. 2021;51(3):841-860.
Azanza G, Gorgievski M, Moriano J, Molero F. Influencing salespeople’s work outcomes through authentic leadership. Leadership & Organization Development Journal. 2018;39(7).
Kaya B, Karatepe OM. Does servant leadership better explain work engagement, career satisfaction and adaptive performance than authentic leadership? International Journal of Contemporary Hospitality Management. 2020;32(6):2075-2095.
Wei F, Li Y, Zhang Y, Liu S. The interactive effect of authentic leadership and leader competency on followers’ job performance: The mediating role of work engagement. Journal of Business Ethics. 2018;153(3):763-773.
Ribeiro N, Duarte AP, Filipe R. How authentic leadership promotes individual performance: Mediating role of organizational citizenship behavior and creativity. International Journal of Productivity and Performance Management. 2018;67(9):1585-1607.
Walumbwa FO, Avolio BJ, Gardner WL, Wernsing TS, Peterson SJ. Authentic leadership: Development and validation of a theory-based measure. Journal of Management. 2008;34(1):89-126.
Schaufeli WB, Salanova M, González-Romá V, Bakker AB. The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies. 2002;3(1):71-92.
Konovsky MA, Organ DW. Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior. 1996;17(3):253-266.
WC B, Motowildo S. Expanding the criterion domain to include elements of contextual performance. In Schmitt N, Borman W, Personnel Selection in Organizations; 1993.
Hair Jr JF, Sarstedt M, Hopkins L, Kuppelwieser VG. Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review. 2014;26(2):106-121.
Shahid S, Muchiri MK. Positivity at the workplace: Conceptualising the relationships between authentic leadership, psychological capital, organisational virtuousness, thriving and job performance. International Journal of Organizational Analysis; 2018.
Zeb A, ur Rehman F, Imran M, Ali M, Almansoori RG. Authentic leadership traits, high-performance human resource practices and job performance in Pakistan. International Journal of Public Leadership. 2020;16(3):299-317.
Ilies R, Morgeson FP, Nahrgang JD. Authentic leadership and eudaemonic well-being: Understanding leader–follower outcomes. The leadership quarterly. 2005 Jun 1;16(3):373-94.
Towsen T, Stande MW, van der Vaart L. The relationship between authentic leadership, psychological empowerment, role clarity, and work engagement: Evidence from South Africa. Frontiers in Psychology. 2020;11:1973.
Zaabi MSASA, Ahmad KZ, Hossan C. Authentic leadership, work engagement and organizational citizenship behaviors in petroleum company. International Journal of Productivity and Performance Management. 2016;65(6):811-830.
Tore E, Cetin E. The mediating role of organizational culture in the effect of school managers' authentic leadership behaviors on teachers' organizational citizenship behavior. International Online Journal of Educational Sciences. 2022;14(2):279-295.
Kyei-Poku I, Yang YJ. Authentic leadership and citizenship behavior: A path through fairness and belongingness. International Journal of Organization Theory & Behavior; 2020.
Yongxing G, Hongfei D, Baoguo X, Lei M. Work engagement and job performance: The moderating role of perceived organizational support. Anales de Psicología/Annals of Psychology. 2017; 33(3):708-713.
Wang CH, Chen HT. Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights. 2020;3(4):415-429.
Aftab J, Sarwar H, Kiran A, Abid N, Ahmad SB. Do transformational leadership and work engagement matter for job performance in luxury hotels? Exploring the role of leaders' managerial skills. Journal of Hospitality and Tourism Insights; 2022.
Anwar MN, Khizar MA, Malik MA. Servant leadership and school performance: Mediating effect of teachers’ organizational citizenship behavior. The International Journal Research Publication’s. 2016;6(7):17-24.
He J, Zhang H, Morrison AM. The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: A sequential mediation model. International Journal of Contemporary Hospitality Management. 2019;31(6):2582-2598.
Tak JG, Roh TW. How can authentic leadership affect organizational citizenship behavior and job performance? The role of organizational climate as a mediator. The Journal of the Korea Contents Association. 2016;16(10):206-225.
Munir S, Yasin MA, Shabbir MS, Ali S, Tariq B, Chani MI, Abbas M. Mediating role of organizational citizenship behavior on authentic leadership and employee job performance: A study of higher educa-tional institutes in Pakistan. Dilemas Contemporáneos: Educación, Política y Valore, 6(Special); 2019.
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